WhatsApp - Revision history

FebruaryThirtieth: /* Features */ added details about meta ai features from september 2024

2024-10-21T15:09:42Z

Features: added details about meta ai features from september 2024

← Previous revision		Revision as of 15:09, 21 October 2024
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	{{Meta sidebar}}		{{Meta sidebar}}

	'''WhatsApp''' (officially '''WhatsApp Messenger''') is an [[instant messaging]] (IM) and [[Voice over IP\|voice-over-IP]] (VoIP) service owned by technology conglomerate [[Meta Platforms\|Meta]].<ref name="metz-wired">{{Cite magazine \|last=Metz \|first=Cade \|date=April 5, 2016 \|title=Forget Apple vs. the FBI: WhatsApp Just Switched on Encryption for a Billion People \|url=https://www.wired.com/2016/04/forget-apple-vs-fbi-whatsapp-just-switched-encryption-billion-people/ \|url-status=live \|archive-url=https://web.archive.org/web/20170409122905/https://www.wired.com/2016/04/forget-apple-vs-fbi-whatsapp-just-switched-encryption-billion-people/ \|archive-date=April 9, 2017 \|access-date=May 13, 2016 \|magazine=[[Wired (magazine)\|Wired]] \|issn=1059-1028}}</ref> It allows users to send [[text message\|text]], [[voice message]]s and video messages,<ref>{{cite web\|url=https://www.whatsapp.com/features/\|title=Features\|website=whatsapp.com\|language=en\|access-date=May 31, 2019\|archive-url=https://web.archive.org/web/20190528133052/https://www.whatsapp.com/features/\|archive-date=May 28, 2019\|url-status=live}}</ref> make voice and video calls, and share images, documents, user locations, and other content.<ref>{{Citation\|url=http://gadgets.ndtv.com/apps/news/whatsapp-voice-calling-now-open-to-all-android-users-report-669693\|title=Voice calling\|date=March 12, 2015\|access-date=March 16, 2015\|archive-url=https://web.archive.org/web/20150317074148/http://gadgets.ndtv.com/apps/news/whatsapp-voice-calling-now-open-to-all-android-users-report-669693\|archive-date=March 17, 2015\|url-status=live}}</ref><ref name="WhatsApp's Voice Calling">{{cite web\|title=WhatsApp Voice Calling\|website=[[Forbes]] \|url=https://www.forbes.com/sites/parmyolson/2015/04/07/facebooks-whatsapp-voice-calling\|date=April 4, 2015\|access-date=September 18, 2017\|archive-url=https://web.archive.org/web/20171019073323/https://www.forbes.com/sites/parmyolson/2015/04/07/facebooks-whatsapp-voice-calling\|archive-date=October 19, 2017\|url-status=live}}</ref> WhatsApp's [[Client (computing)\|client]] application runs on [[mobile device]]s, and can be accessed from computers.<ref>{{Cite web\|url=https://www.makeuseof.com/tag/whatsapp-desktop-client-windows-mac-second-best/\|title=WhatsApp Desktop Client for Windows & Mac Is Only Second Best\|website=MakeUseOf\|date=February 20, 2018\|language=en-US\|access-date=June 18, 2019\|archive-url=https://web.archive.org/web/20190227185839/https://www.makeuseof.com/tag/whatsapp-desktop-client-windows-mac-second-best/\|archive-date=February 27, 2019\|url-status=live}}</ref> The service requires a [[cellular network\|cellular]] [[telephone number\|mobile telephone number]] to sign up.<ref>{{cite web\|url=https://faq.whatsapp.com/en/general/21009863/?category=5245245\|title=WhatsApp FAQ – Using one WhatsApp account on multiple phones, or with multiple phone numbers\|website=whatsapp.com\|archive-url=https://web.archive.org/web/20180510051542/https://faq.whatsapp.com/en/general/21009863/?category=5245245\|archive-date=May 10, 2018\|access-date=May 9, 2018\|url-status=live}}</ref> In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.<ref>{{Cite web \|date=January 19, 2018 \|title=There's a new version of WhatsApp \|url=http://www.independent.co.uk/life-style/gadgets-and-tech/news/whatsapp-business-app-download-android-google-play-iphone-features-a8167631.html \|url-status=live \|archive-url=https://web.archive.org/web/20190805075019/https://www.independent.co.uk/life-style/gadgets-and-tech/news/whatsapp-business-app-download-android-google-play-iphone-features-a8167631.html \|archive-date=August 5, 2019 \|access-date=June 18, 2019 \|website=[[The Independent]] \|language=en}}</ref><ref>{{Cite web \|last=Armstrong \|first=Paul \|title=How To Know If Your Business Should Use The New WhatsApp Business App \|url=https://www.forbes.com/sites/paularmstrongtech/2019/04/06/how-to-know-if-your-business-should-use-the-new-whatsapp-business-app/ \|url-status=live \|archive-url=https://web.archive.org/web/20190408201512/https://www.forbes.com/sites/paularmstrongtech/2019/04/06/how-to-know-if-your-business-should-use-the-new-whatsapp-business-app/ \|archive-date=April 8, 2019 \|access-date=June 18, 2019 \|website=[[Forbes]] \|language=en}}</ref>		'''WhatsApp''' (officially '''WhatsApp Messenger''') is an [[instant messaging]] (IM) and [[Voice over IP\|voice-over-IP]] (VoIP) service owned by technology conglomerate [[Meta Platforms\|Meta]].<ref name="metz-wired">{{Cite magazine \|last=Metz \|first=Cade \|date=April 5, 2016 \|title=Forget Apple vs. the FBI: WhatsApp Just Switched on Encryption for a Billion People \|url=https://www.wired.com/2016/04/forget-apple-vs-fbi-whatsapp-just-switched-encryption-billion-people/ \|url-status=live \|archive-url=https://web.archive.org/web/20170409122905/https://www.wired.com/2016/04/forget-apple-vs-fbi-whatsapp-just-switched-encryption-billion-people/ \|archive-date=April 9, 2017 \|access-date=May 13, 2016 \|magazine=[[Wired (magazine)\|Wired]] \|issn=1059-1028}}</ref> It allows users to send [[text message\|text]], [[voice message]]s and video messages,<ref name=":5">{{cite web\|url=https://www.whatsapp.com/features/\|title=Features\|website=whatsapp.com\|language=en\|access-date=May 31, 2019\|archive-url=https://web.archive.org/web/20190528133052/https://www.whatsapp.com/features/\|archive-date=May 28, 2019\|url-status=live}}</ref> make voice and video calls, and share images, documents, user locations, and other content.<ref name=":6">{{Citation\|url=http://gadgets.ndtv.com/apps/news/whatsapp-voice-calling-now-open-to-all-android-users-report-669693\|title=Voice calling\|date=March 12, 2015\|access-date=March 16, 2015\|archive-url=https://web.archive.org/web/20150317074148/http://gadgets.ndtv.com/apps/news/whatsapp-voice-calling-now-open-to-all-android-users-report-669693\|archive-date=March 17, 2015\|url-status=live}}</ref><ref name="WhatsApp's Voice Calling">{{cite web\|title=WhatsApp Voice Calling\|website=[[Forbes]] \|url=https://www.forbes.com/sites/parmyolson/2015/04/07/facebooks-whatsapp-voice-calling\|date=April 4, 2015\|access-date=September 18, 2017\|archive-url=https://web.archive.org/web/20171019073323/https://www.forbes.com/sites/parmyolson/2015/04/07/facebooks-whatsapp-voice-calling\|archive-date=October 19, 2017\|url-status=live}}</ref> WhatsApp's [[Client (computing)\|client]] application runs on [[mobile device]]s, and can be accessed from computers.<ref>{{Cite web\|url=https://www.makeuseof.com/tag/whatsapp-desktop-client-windows-mac-second-best/\|title=WhatsApp Desktop Client for Windows & Mac Is Only Second Best\|website=MakeUseOf\|date=February 20, 2018\|language=en-US\|access-date=June 18, 2019\|archive-url=https://web.archive.org/web/20190227185839/https://www.makeuseof.com/tag/whatsapp-desktop-client-windows-mac-second-best/\|archive-date=February 27, 2019\|url-status=live}}</ref> The service requires a [[cellular network\|cellular]] [[telephone number\|mobile telephone number]] to sign up.<ref>{{cite web\|url=https://faq.whatsapp.com/en/general/21009863/?category=5245245\|title=WhatsApp FAQ – Using one WhatsApp account on multiple phones, or with multiple phone numbers\|website=whatsapp.com\|archive-url=https://web.archive.org/web/20180510051542/https://faq.whatsapp.com/en/general/21009863/?category=5245245\|archive-date=May 10, 2018\|access-date=May 9, 2018\|url-status=live}}</ref> In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.<ref>{{Cite web \|date=January 19, 2018 \|title=There's a new version of WhatsApp \|url=http://www.independent.co.uk/life-style/gadgets-and-tech/news/whatsapp-business-app-download-android-google-play-iphone-features-a8167631.html \|url-status=live \|archive-url=https://web.archive.org/web/20190805075019/https://www.independent.co.uk/life-style/gadgets-and-tech/news/whatsapp-business-app-download-android-google-play-iphone-features-a8167631.html \|archive-date=August 5, 2019 \|access-date=June 18, 2019 \|website=[[The Independent]] \|language=en}}</ref><ref>{{Cite web \|last=Armstrong \|first=Paul \|title=How To Know If Your Business Should Use The New WhatsApp Business App \|url=https://www.forbes.com/sites/paularmstrongtech/2019/04/06/how-to-know-if-your-business-should-use-the-new-whatsapp-business-app/ \|url-status=live \|archive-url=https://web.archive.org/web/20190408201512/https://www.forbes.com/sites/paularmstrongtech/2019/04/06/how-to-know-if-your-business-should-use-the-new-whatsapp-business-app/ \|archive-date=April 8, 2019 \|access-date=June 18, 2019 \|website=[[Forbes]] \|language=en}}</ref>

	The service was created by WhatsApp Inc. of [[Mountain View, California]], which was acquired by Facebook in February 2014 for approximately [[United States dollar\|US$]]19.3 billion.<ref name="wsj20140220">{{Cite news\|url=https://www.wsj.com/articles/facebook-to-buy-whatsapp-for-16-billion-1392847766\|title=Facebook to Pay $19 Billion for WhatsApp\|last1=Albergotti\|first1=Reed\|date=February 20, 2014\|work=[[The Wall Street Journal]]\|access-date=September 20, 2019\|last2=MacMillan\|first2=Douglas\|pages=A1, A6\|language=en-US\|issn=0099-9660\|last3=Rusli\|first3=Evelyn M.\|archive-url=https://web.archive.org/web/20191002220233/https://www.wsj.com/articles/facebook-to-buy-whatsapp-for-16-billion-1392847766\|archive-date=October 2, 2019\|url-status=live}}</ref><ref name="fb-buyout">{{cite press release\|title=Facebook to Acquire WhatsApp\|url= http://newsroom.fb.com/News/805/Facebook-to-Acquire-WhatsApp\|date= February 19, 2014\|access-date= February 19, 2014\|archive-url= https://web.archive.org/web/20140220020357/http://newsroom.fb.com/News/805/Facebook-to-Acquire-WhatsApp\|archive-date= February 20, 2014\|url-status=live}}</ref> It became the world's most popular messaging application by 2015,<ref name="metz-wired"/><ref>{{cite web\|url=http://www.fool.com/investing/general/2015/09/11/facebook-incs-whatsapp-hits-900-million-users-what.aspx\|title=Facebook Inc.'s WhatsApp Hits 900 Million Users: What Now?\|first=Leo\|last=Sun\|date=September 11, 2015\|work=The Motley Fool\|access-date=October 21, 2015\|archive-url=https://web.archive.org/web/20151014235930/http://www.gb-whatsapp.website/investing/general/2015/09/11/facebook-incs-whatsapp-hits-900-million-users-what.aspx\|archive-date=October 14, 2015\|url-status=live}}</ref> and had more than 2{{nbsp}}billion users worldwide by February 2020,<ref name=2-billion-users>{{Cite web\|url=https://blog.whatsapp.com/10000666/Two-Billion-Users--Connecting-the-World-Privately\|title=WhatsApp Blog\|website=whatsapp.com\|language=en\|access-date=February 14, 2020\|archive-url=https://web.archive.org/web/20200214043828/https://blog.whatsapp.com/10000666/Two-Billion-Users--Connecting-the-World-Privately\|archive-date=February 14, 2020\|url-status=live}}</ref> confirmed four years later by new 200M registrations per month.<ref>{{Cite web \|title=reuters \|website=[[Reuters]] \|url=https://www.reuters.com/technology/whatsapp-explores-ads-chat-app-ft-2023-09-15/ \|access-date=April 27, 2024 \|archive-date=October 10, 2023 \|archive-url=https://web.archive.org/web/20231010215625/https://www.reuters.com/technology/whatsapp-explores-ads-chat-app-ft-2023-09-15/ \|url-status=live }}</ref> By 2016, it had become the primary means of Internet communication in regions including the [[Americas]], the [[Indian subcontinent]], and large parts of [[Europe]] and [[Africa]].<ref name="metz-wired"/>		The service was created by WhatsApp Inc. of [[Mountain View, California]], which was acquired by Facebook in February 2014 for approximately [[United States dollar\|US$]]19.3 billion.<ref name="wsj20140220">{{Cite news\|url=https://www.wsj.com/articles/facebook-to-buy-whatsapp-for-16-billion-1392847766\|title=Facebook to Pay $19 Billion for WhatsApp\|last1=Albergotti\|first1=Reed\|date=February 20, 2014\|work=[[The Wall Street Journal]]\|access-date=September 20, 2019\|last2=MacMillan\|first2=Douglas\|pages=A1, A6\|language=en-US\|issn=0099-9660\|last3=Rusli\|first3=Evelyn M.\|archive-url=https://web.archive.org/web/20191002220233/https://www.wsj.com/articles/facebook-to-buy-whatsapp-for-16-billion-1392847766\|archive-date=October 2, 2019\|url-status=live}}</ref><ref name="fb-buyout">{{cite press release\|title=Facebook to Acquire WhatsApp\|url= http://newsroom.fb.com/News/805/Facebook-to-Acquire-WhatsApp\|date= February 19, 2014\|access-date= February 19, 2014\|archive-url= https://web.archive.org/web/20140220020357/http://newsroom.fb.com/News/805/Facebook-to-Acquire-WhatsApp\|archive-date= February 20, 2014\|url-status=live}}</ref> It became the world's most popular messaging application by 2015,<ref name="metz-wired"/><ref>{{cite web\|url=http://www.fool.com/investing/general/2015/09/11/facebook-incs-whatsapp-hits-900-million-users-what.aspx\|title=Facebook Inc.'s WhatsApp Hits 900 Million Users: What Now?\|first=Leo\|last=Sun\|date=September 11, 2015\|work=The Motley Fool\|access-date=October 21, 2015\|archive-url=https://web.archive.org/web/20151014235930/http://www.gb-whatsapp.website/investing/general/2015/09/11/facebook-incs-whatsapp-hits-900-million-users-what.aspx\|archive-date=October 14, 2015\|url-status=live}}</ref> and had more than 2{{nbsp}}billion users worldwide by February 2020,<ref name=2-billion-users>{{Cite web\|url=https://blog.whatsapp.com/10000666/Two-Billion-Users--Connecting-the-World-Privately\|title=WhatsApp Blog\|website=whatsapp.com\|language=en\|access-date=February 14, 2020\|archive-url=https://web.archive.org/web/20200214043828/https://blog.whatsapp.com/10000666/Two-Billion-Users--Connecting-the-World-Privately\|archive-date=February 14, 2020\|url-status=live}}</ref> confirmed four years later by new 200M registrations per month.<ref>{{Cite web \|title=reuters \|website=[[Reuters]] \|url=https://www.reuters.com/technology/whatsapp-explores-ads-chat-app-ft-2023-09-15/ \|access-date=April 27, 2024 \|archive-date=October 10, 2023 \|archive-url=https://web.archive.org/web/20231010215625/https://www.reuters.com/technology/whatsapp-explores-ads-chat-app-ft-2023-09-15/ \|url-status=live }}</ref> By 2016, it had become the primary means of Internet communication in regions including the [[Americas]], the [[Indian subcontinent]], and large parts of [[Europe]] and [[Africa]].<ref name="metz-wired"/>
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	In June 2024, improvements were made to voice and video calls, allowing up to 32 participants in video calls, adding audio to screen sharing, and introducing a new codec to increase call reliability.<ref>{{Cite web \|last=Singh \|first=Jagmeet \|date=2024-06-13 \|title=WhatsApp adds new features to the calling experience, including support for 32-person video calls \|url=https://techcrunch.com/2024/06/13/whatsapp-add-new-features-to-the-calling-experience-including-support-for-32-person-video-calls/ \|access-date=2024-07-10 \|website=TechCrunch \|language=en-US}}</ref>		In June 2024, improvements were made to voice and video calls, allowing up to 32 participants in video calls, adding audio to screen sharing, and introducing a new codec to increase call reliability.<ref>{{Cite web \|last=Singh \|first=Jagmeet \|date=2024-06-13 \|title=WhatsApp adds new features to the calling experience, including support for 32-person video calls \|url=https://techcrunch.com/2024/06/13/whatsapp-add-new-features-to-the-calling-experience-including-support-for-32-person-video-calls/ \|access-date=2024-07-10 \|website=TechCrunch \|language=en-US}}</ref>

			In September 2024, WhatsApp expanded support for Meta AI, allowing users to send text and photos to Meta AI in order to ask questions, identify objects, translate text or edit pictures.<ref name=":5" /><ref name=":6" />

	== Platform support ==		== Platform support ==

Timtrent: Reverted 1 edit by Malvikashroff92 (talk): Remove inline link

2024-10-16T12:38:49Z

Reverted 1 edit by Malvikashroff92 (talk): Remove inline link

← Previous revision		Revision as of 12:38, 16 October 2024
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	* An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging\|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web\|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp\|first=Ediciones Cinco\|last=Días\|date=September 1, 2015\|access-date=March 26, 2018\|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|archive-date=March 27, 2018\|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)		* An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging\|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web\|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp\|first=Ediciones Cinco\|last=Días\|date=September 1, 2015\|access-date=March 26, 2018\|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|archive-date=March 27, 2018\|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)

	In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the ~~[https://www.wappbiz.com/~~ WhatsApp Business API], charged on a per-message basis.<ref>{{Cite web\|title=WhatsApp\|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en\|access-date=October 23, 2020\|website=whatsapp.com\|language=en}}</ref><ref>{{Cite web\|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business\|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|access-date=October 23, 2020\|website=TechCrunch\|date=October 22, 2020\|language=en-US\|archive-date=December 10, 2020\|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|url-status=live}}</ref>		In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the WhatsApp Business API, charged on a per-message basis.<ref>{{Cite web\|title=WhatsApp\|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en\|access-date=October 23, 2020\|website=whatsapp.com\|language=en}}</ref><ref>{{Cite web\|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business\|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|access-date=October 23, 2020\|website=TechCrunch\|date=October 22, 2020\|language=en-US\|archive-date=December 10, 2020\|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|url-status=live}}</ref>

	== User statistics ==		== User statistics ==

Malvikashroff92: /* WhatsApp Business */

2024-10-16T12:17:43Z

WhatsApp Business

← Previous revision		Revision as of 12:17, 16 October 2024
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	* An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging\|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web\|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp\|first=Ediciones Cinco\|last=Días\|date=September 1, 2015\|access-date=March 26, 2018\|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|archive-date=March 27, 2018\|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)		* An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging\|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web\|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp\|first=Ediciones Cinco\|last=Días\|date=September 1, 2015\|access-date=March 26, 2018\|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html\|archive-date=March 27, 2018\|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)

	In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the WhatsApp Business API, charged on a per-message basis.<ref>{{Cite web\|title=WhatsApp\|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en\|access-date=October 23, 2020\|website=whatsapp.com\|language=en}}</ref><ref>{{Cite web\|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business\|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|access-date=October 23, 2020\|website=TechCrunch\|date=October 22, 2020\|language=en-US\|archive-date=December 10, 2020\|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|url-status=live}}</ref>		In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the [https://www.wappbiz.com/ WhatsApp Business API], charged on a per-message basis.<ref>{{Cite web\|title=WhatsApp\|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en\|access-date=October 23, 2020\|website=whatsapp.com\|language=en}}</ref><ref>{{Cite web\|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business\|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|access-date=October 23, 2020\|website=TechCrunch\|date=October 22, 2020\|language=en-US\|archive-date=December 10, 2020\|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/\|url-status=live}}</ref>

	== User statistics ==		== User statistics ==

Polygnotus: Undid revision 1251487179 by Malvikashroff92 (talk)

2024-10-16T11:45:24Z

Undid revision 1251487179 by Malvikashroff92 (talk)

@@ Line 375: / Line 375: @@
 * A '''WhatsApp Business app''' for small companies<ref>{{cite web|url=https://www.linkedin.com/pulse/whatsapp-business-app-definitive-guide-2018-jave-lin/|title=WhatsApp Business App: The Definitive Guide (2018)|last=Lin|first=Jave|date=March 8, 2018|publisher=[[LinkedIn]]|access-date=March 15, 2018}}</ref>
 * An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp|first=Ediciones Cinco|last=Días|date=September 1, 2015|access-date=March 26, 2018|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html|archive-date=March 27, 2018|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)
 In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the WhatsApp Business API, charged on a per-message basis.<ref>{{Cite web|title=WhatsApp|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en|access-date=October 23, 2020|website=whatsapp.com|language=en}}</ref><ref>{{Cite web|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/|access-date=October 23, 2020|website=TechCrunch|date=October 22, 2020|language=en-US|archive-date=December 10, 2020|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/|url-status=live}}</ref>

Malvikashroff92: /* WhatsApp Business */

2024-10-16T11:43:56Z

WhatsApp Business

@@ Line 375: / Line 375: @@
 * A '''WhatsApp Business app''' for small companies<ref>{{cite web|url=https://www.linkedin.com/pulse/whatsapp-business-app-definitive-guide-2018-jave-lin/|title=WhatsApp Business App: The Definitive Guide (2018)|last=Lin|first=Jave|date=March 8, 2018|publisher=[[LinkedIn]]|access-date=March 15, 2018}}</ref>
 * An '''Enterprise Solution''' for bigger companies with global customer bases, such as airlines, e-commerce retailers and banks, who would be able to offer [[customer service]] and [[conversational commerce]] ([[e-commerce]]) via WhatsApp [[instant messaging|chat]], using live agents or [[chatbot]]s (as far back as 2015, companies like Meteordesk<ref>{{cite web|url=https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html|title=MeteorDesk o cómo atender mejor al cliente a través de Whatsapp|first=Ediciones Cinco|last=Días|date=September 1, 2015|access-date=March 26, 2018|archive-url=https://web.archive.org/web/20180327211936/https://cincodias.elpais.com/cincodias/2015/07/29/tecnologia/1438186298_084563.html|archive-date=March 27, 2018|url-status=live}}</ref> had provided unofficial solutions for enterprises to attend to large numbers of users, but these were shut down by WhatsApp)
 In October 2020, [[Facebook]] announced the introduction of pricing tiers for services offered via the WhatsApp Business API, charged on a per-message basis.<ref>{{Cite web|title=WhatsApp|url=https://blog.whatsapp.com/shopping-payments-and-customer-service-on-whatsapp/?lang=en|access-date=October 23, 2020|website=whatsapp.com|language=en}}</ref><ref>{{Cite web|title=Facebook adds hosting, shopping features and pricing tiers to WhatsApp Business|url=https://techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/|access-date=October 23, 2020|website=TechCrunch|date=October 22, 2020|language=en-US|archive-date=December 10, 2020|archive-url=https://web.archive.org/web/20201210232757/https://social.techcrunch.com/2020/10/22/facebook-adds-hosting-shopping-features-and-pricing-tiers-to-whatsapp-business/|url-status=live}}</ref>

Maxeto0910: unnecessary in infobox

2024-10-06T19:35:41Z

unnecessary in infobox

← Previous revision		Revision as of 19:35, 6 October 2024
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	\| logo = WhatsApp.svg		\| logo = WhatsApp.svg
	\| collapsible = no		\| collapsible = no
	\| screenshot = ~~File:~~WhatsApp on Android screenshot.png		\| screenshot = WhatsApp on Android screenshot.png
	\| screenshot alt = Screenshot depicting WhatsApp's home screen in 2024		\| screenshot alt = Screenshot depicting WhatsApp's home screen in 2024
	\| caption = Screenshot depicting WhatsApp's home screen in 2024		\| caption = Screenshot depicting WhatsApp's home screen in 2024

Maxeto0910: no sentences

2024-10-06T19:35:02Z

no sentences

← Previous revision		Revision as of 19:35, 6 October 2024
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	\| collapsible = no		\| collapsible = no
	\| screenshot = File:WhatsApp on Android screenshot.png		\| screenshot = File:WhatsApp on Android screenshot.png
	\| screenshot alt = Screenshot depicting WhatsApp's home screen in 2024.		\| screenshot alt = Screenshot depicting WhatsApp's home screen in 2024
	\| caption = Screenshot depicting WhatsApp's home screen in 2024.		\| caption = Screenshot depicting WhatsApp's home screen in 2024
	\| author = [[Brian Acton]], [[Jan Koum]]		\| author = [[Brian Acton]], [[Jan Koum]]
	\| developer = [[Meta Platforms]], Will Cathcart (Head of WhatsApp)<ref>{{cite news \|url=https://www.wsj.com/articles/as-whatsapp-tops-2-billion-users-ceo-vows-to-defend-encryption-11581516000 \|newspaper=[[The Wall Street Journal]] \|title=As WhatsApp Tops 2 Billion Users, Its Boss Vows to Defend Encryption \|access-date=April 2, 2020 \|first=Jeff \|last=Horwitz \|date=February 12, 2020 \|archive-url=https://web.archive.org/web/20200317001048/https://www.wsj.com/articles/as-whatsapp-tops-2-billion-users-ceo-vows-to-defend-encryption-11581516000 \|archive-date=March 17, 2020 \|url-status=live}}</ref><ref name=WashingtonPostWhatsAppPushback>{{cite news\|first1=Will\|last1=Cathcart\|access-date=October 30, 2019\|title=Why WhatsApp is pushing back on NSO Group hacking\|url=https://www.washingtonpost.com/opinions/2019/10/29/why-whatsapp-is-pushing-back-nso-group-hacking/\|newspaper=[[The Washington Post]]\|archive-url=https://web.archive.org/web/20191030001047/https://www.washingtonpost.com/opinions/2019/10/29/why-whatsapp-is-pushing-back-nso-group-hacking/\|archive-date=October 30, 2019\|url-status=live}}</ref>		\| developer = [[Meta Platforms]], Will Cathcart (Head of WhatsApp)<ref>{{cite news \|url=https://www.wsj.com/articles/as-whatsapp-tops-2-billion-users-ceo-vows-to-defend-encryption-11581516000 \|newspaper=[[The Wall Street Journal]] \|title=As WhatsApp Tops 2 Billion Users, Its Boss Vows to Defend Encryption \|access-date=April 2, 2020 \|first=Jeff \|last=Horwitz \|date=February 12, 2020 \|archive-url=https://web.archive.org/web/20200317001048/https://www.wsj.com/articles/as-whatsapp-tops-2-billion-users-ceo-vows-to-defend-encryption-11581516000 \|archive-date=March 17, 2020 \|url-status=live}}</ref><ref name=WashingtonPostWhatsAppPushback>{{cite news\|first1=Will\|last1=Cathcart\|access-date=October 30, 2019\|title=Why WhatsApp is pushing back on NSO Group hacking\|url=https://www.washingtonpost.com/opinions/2019/10/29/why-whatsapp-is-pushing-back-nso-group-hacking/\|newspaper=[[The Washington Post]]\|archive-url=https://web.archive.org/web/20191030001047/https://www.washingtonpost.com/opinions/2019/10/29/why-whatsapp-is-pushing-back-nso-group-hacking/\|archive-date=October 30, 2019\|url-status=live}}</ref>

Maxeto0910: /* Lack of iPad support */

2024-10-03T22:11:07Z

Lack of iPad support

← Previous revision		Revision as of 22:11, 3 October 2024
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	=== Lack of iPad support ===		=== Lack of iPad support ===
	{{As of\|2023}}, WhatsApp does not have an official iPad client.<ref name=iphone/> While the majority of iPhone apps can run on the iPad in an iPhone sized window, WhatsApp was one of the very few apps to be completely unavailable on the iPad due to the "telephony" restriction. In a 2022 interview with ''[[The Verge]]'', WhatsApp chief Will Cathcart acknowledged that "[p]eople have wanted an iPad app for a long time" and said that the team would "love to do it."<ref>{{Cite web \|last=Heath \|first=Alex \|date=January 28, 2022 \|title=Head of WhatsApp on releasing an iPad app: 'We'd love to do it' \|url=https://www.theverge.com/2022/1/28/22906747/whatsapp-ipad-app-release \|access-date=September 18, 2022 \|website=The Verge \|language=en-US \|archive-date=October 8, 2023 \|archive-url=https://web.archive.org/web/20231008080048/https://www.theverge.com/2022/1/28/22906747/whatsapp-ipad-app-release \|url-status=live }}</ref> In September 2023, a beta version of WhatsApp was released for iPad. No official release date has been announced.<ref>{{cite web \|last1=Vermes \|first1=Krystle \|title=WhatsApp is finally working on an official iPad app \|url=https://www.androidpolice.com/whatsapp-ipad-ios-app-compatible-syncing/ \|website=Android Police \|access-date=September 25, 2023 \|language=en \|date=September 19, 2023 \|archive-date=October 8, 2023 \|archive-url=https://web.archive.org/web/20231008233141/https://www.androidpolice.com/whatsapp-ipad-ios-app-compatible-syncing/ \|url-status=live }}</ref>		{{As of\|2023}}, WhatsApp does not have an official iPad client.<ref name=iphone/> While the majority of iPhone apps can run on the iPad in an iPhone-sized window, WhatsApp was one of the very few apps to be completely unavailable on the iPad due to the "telephony" restriction. In a 2022 interview with ''[[The Verge]]'', WhatsApp chief Will Cathcart acknowledged that "[p]eople have wanted an iPad app for a long time" and said that the team would "love to do it."<ref>{{Cite web \|last=Heath \|first=Alex \|date=January 28, 2022 \|title=Head of WhatsApp on releasing an iPad app: 'We'd love to do it' \|url=https://www.theverge.com/2022/1/28/22906747/whatsapp-ipad-app-release \|access-date=September 18, 2022 \|website=The Verge \|language=en-US \|archive-date=October 8, 2023 \|archive-url=https://web.archive.org/web/20231008080048/https://www.theverge.com/2022/1/28/22906747/whatsapp-ipad-app-release \|url-status=live }}</ref> In September 2023, a beta version of WhatsApp was released for iPad. No official release date has been announced.<ref>{{cite web \|last1=Vermes \|first1=Krystle \|title=WhatsApp is finally working on an official iPad app \|url=https://www.androidpolice.com/whatsapp-ipad-ios-app-compatible-syncing/ \|website=Android Police \|access-date=September 25, 2023 \|language=en \|date=September 19, 2023 \|archive-date=October 8, 2023 \|archive-url=https://web.archive.org/web/20231008233141/https://www.androidpolice.com/whatsapp-ipad-ios-app-compatible-syncing/ \|url-status=live }}</ref>

	iPad users searching for WhatsApp are shown numerous third-party clients. Several top results have names and logos resembling WhatsApp itself, and some users do not realize they are using a third-party client. Per WhatsApp's policy, using third-party clients can result in the account getting permanently banned.<ref>{{cite web \|date=March 5, 2015 \|title=Use a third-party WhatsApp client and you could be banned for life \|url=https://www.cultofmac.com/314343/use-a-third-party-whatsapp-client-and-you-could-be-banned-for-life/ \|url-status=live \|archive-url=https://web.archive.org/web/20200321211547/https://www.cultofmac.com/314343/use-a-third-party-whatsapp-client-and-you-could-be-banned-for-life/ \|archive-date=March 21, 2020 \|access-date=March 21, 2020}}</ref>		iPad users searching for WhatsApp are shown numerous third-party clients. Several top results have names and logos resembling WhatsApp itself, and some users do not realize they are using a third-party client. Per WhatsApp's policy, using third-party clients can result in the account getting permanently banned.<ref>{{cite web \|date=March 5, 2015 \|title=Use a third-party WhatsApp client and you could be banned for life \|url=https://www.cultofmac.com/314343/use-a-third-party-whatsapp-client-and-you-could-be-banned-for-life/ \|url-status=live \|archive-url=https://web.archive.org/web/20200321211547/https://www.cultofmac.com/314343/use-a-third-party-whatsapp-client-and-you-could-be-banned-for-life/ \|archive-date=March 21, 2020 \|access-date=March 21, 2020}}</ref>

Revirvlkodlaku: Changing short description from "Messaging and VoIP service owned by Meta Platforms" to "Messaging and VoIP service owned by Meta"

2024-10-03T02:48:35Z

Changing short description from "Messaging and VoIP service owned by Meta Platforms" to "Messaging and VoIP service owned by Meta"

← Previous revision		Revision as of 02:48, 3 October 2024
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	{{Short description\|Messaging and VoIP service owned by Meta ~~Platforms~~ }}		{{Short description\|Messaging and VoIP service owned by Meta}}
	{{pp-semi-indef\|small=yes}}		{{pp-semi-indef\|small=yes}}
	{{Use mdy dates\|date=December 2023}}		{{Use mdy dates\|date=December 2023}}

ObserveOwl: consolidated references, fixed cs1 errors

2024-09-15T04:06:07Z

consolidated references, fixed cs1 errors

Show changes

← Previous revision		Revision as of 02:48, 3 October 2024
Line 1:		Line 1:
	{{Short description\|Messaging and VoIP service owned by Meta ~~Platforms~~ }}		{{Short description\|Messaging and VoIP service owned by Meta}}
	{{pp-semi-indef\|small=yes}}		{{pp-semi-indef\|small=yes}}
	{{Use mdy dates\|date=December 2023}}		{{Use mdy dates\|date=December 2023}}