Knowledge management

Knowledge Management (KM) is a term associated with the processes for the creation, dissemination and utilization of knowledge.

In a sense KM has been around for ages: librarians, teachers, philosophers and writers have been practising it. In the context of the information age and the increasing use of computers, it has come to be seen as a deliberate effort that deals with the process particularly in the context of (large?) organizations. The use of the word 'management' highlights the fact that knowledge is an important resource/asset and it requires a focussed effort to optimise the acquisition, transfer and deployment in an organization and to make sure of the availability at the right time for decision making.

The use of tools and maintenance of a 'knowledge-base' are additional characteristics of this discipline.

Often it is described as being in step with other organizational initiatives and systems such as Quality Management and Business Process Re-engineering

Some authors say that knowledge cannot be managed, since management implies control, and knowledge relies on creativity, relationships, context -- and heavy-handed control can stiffle them. (See: Enabling Knowledge Creation)

External links: http://www.km-forum.org/what_is.htm