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Microsoft Mobile Oy
Company typeOsakeyhtiö
(Limited company)
IndustryTelecommunications equipment
PredecessorNokia Devices and Services division
FoundedKeilaniemi, Espoo, Finland (25 April 2014)
HeadquartersEspoo, Finland
Area served
Worldwide
Key people
Terry Myerson head of Windows & Devices.
Juha Putkiranta
Timo Toikkanen
Chris Weber
ProductsMobile Phones
Smartphones
Tablets
Mobile software
ParentMicrosoft Corporation
WebsiteMicrosoft Mobile Devices

Microsoft Mobile is a multinational mobile phone and mobile computing device manufacturing company headquartered in Espoo, Finland, and a wholly owned subsidiary of Microsoft. Its principal activity is the design, development, manufacture and distribution of mobile phones, smartphones, tablet computers and related accessories.

Microsoft Mobile was established following the acquisition of Nokia's Devices and Services division by Microsoft, which was completed in April 2014. While Microsoft retains a limited license to use the Nokia name and logo on feature phones, the company was only granted a transitional license to the Nokia brand name.

Microsoft Mobile got the right to sell mobile phones under the Nokia brand name as part of a 10-year licensing agreement, as long as those phones are based on the S30+ which comprises feature phones. Future "Lumia" smartphones fell out of this license and couldn't be released bearing the Nokia brand;[1][2] In October 2014, it was announced that future Lumia devices would carry the Microsoft name and logo instead of "Nokia".[3]

Microsoft Mobile is Microsoft's second venture in the mobile phone hardware business, following the short-lived Kin in 2010.

Nokia Corporation still exists as a separate company and now operates without their mobile devices business. The acquisition by Microsoft has prevented Nokia from using the "Nokia" brand name on mobile devices until 2016.

History

With the acquisition of Nokia's devices and services division, Microsoft re-entered the smartphone market after its previous attempt, Microsoft Kin, a result of their acquisition of Danger Inc., was poorly-received.[4][5]

2011 to 2013: Partnership between Microsoft and Nokia

Nokia Lumia 800, Nokia's first device running Windows Phone.

In February 2011, Stephen Elop and Microsoft's CEO Steve Ballmer jointly announced a major business partnership between the two companies, which would see Nokia adopt Windows Phone as its primary platform on future smartphones, replacing both Symbian and MeeGo. The deal also included the use of Bing as the search engine on Nokia devices, and the integration of Nokia Maps into Microsoft's own mapping services.[6] Nokia announced that it would still release one device running the MeeGo platform in 2011, but that it would devote fewer resources to future development of the platform, and that it would phase out Symbian entirely.[6] Aligning with Microsoft had been considered a possibility by analysts due to Elop's prior employment with the company.[7][8][9]

Nokia unveiled its first Windows Phone 7-based devices, the high-end Lumia 800 and the mid-range Lumia 710, on 26 October 2011 at its Nokia World conference.[10][11] After this announcement, Nokia's share price fell about 14%, its biggest drop since July 2009.[12] Nokia's smartphone sales, which had previously increased, collapsed.[13] From the beginning of 2011 until 2013, Nokia fell from #1 to #10 in smartphone sales.[14] Amid falling sales, Nokia posted a loss of 368 million euros for Q2 2011, while in Q2 2010 realized a profit of 227 million euros. On September 2011, Nokia announced it will end another 3,500 jobs worldwide, including the closure of its Cluj factory in Romania.[15] As Nokia was the largest mobile phone and smartphone manufacturer worldwide at the time,[16] it was suggested the alliance would help Windows Phone.[9] Nokia was overtaken by Apple as the world's biggest smartphone maker by volume in June 2011.[17][18] In August 2011 Chris Weber, head of Nokia's subsidiary in the U.S., stated "The reality is if we are not successful with Windows Phone, it doesn't matter what we do (elsewhere)." He further added "North America is a priority for Nokia (...) because it is a key market for Microsoft.".[19]

Market share of Symbian, Windows Mobile and Windows Phone 7 among US smartphone owners from Q1 2011 to Q2 2012 according to Nielsen Company.

Nokia reported "well above 1 million" sales for its Lumia line up to 26 January 2012,[20][21] 2 million sales for the first quarter of 2012,[22] and 4 million for the second quarter of 2012.[23] In this quarter, Nokia only sold 600,000 smartphones (Symbian and Windows Phone 7) in North America.[24] For comparison, Nokia sold more than 30 million Symbian devices world-wide in Q4 2010[25] and the Nokia N8 alone sold almost 4 million in its first quarter. In Q2 2012, 26 million iPhones and 105 million Android phones shipped, compared to only 6.8 million devices with Symbian and 5.4 million with Windows Phone.[26] While announcing an alliance with Groupon, Elop declared "The competition... is not with other device manufacturers, it's with Google."[27] In June 2012, Nokia chairman Risto Siilasmaa told journalists that Nokia had a contingency plan in the event that Windows Phone failed, but did not specify what it was.[28][29]

On 8 February 2012, Nokia Corp. announced 4,000 layoffs at smartphone manufacturing plants in Europe by the end of 2012 to move assembly closer to component suppliers in Asia.[30] On 14 June 2012, Nokia announced 10,000 layoffs globally by the end of 2013[31] and shut production and research sites in Finland, Germany and Canada in line with continuing losses and the stock price falling to its lowest point since 1996.[32] In total, Nokia laid off 24,500 employees by the end of 2013.[33] On 18 June 2012, Moody's downgraded Nokia's bond rating to junk.[34] Nokia CEO admitted that the company's inability to foresee rapid changes in the mobile phone industry was one of the major reasons for the problems.[35] On 4 May 2012, a group of Nokia investors filed a class action against the company as a result of disappointing sales.[36] On 22 August 2012, it was reported that a group of Finnish Nokia investors were considering gathering signatures for the removal of Elop as CEO.[37] In December 2012, Nokia announced that it would be selling its headquarters Nokia House for 170 million, and leasing it back in the long-term. This decision was taken to slash costs as the company was during a financial crisis of falling revenues.[38]

In January 2013, Nokia reported 6.6 million smartphone sales for Q4 2012 consisting of 2.2 million Symbian and 4.4 million sales of Lumia devices (Windows Phone 7 and 8).[39] In North America, only 700,000 mobile phones were sold including smartphones. In May 2013 Nokia released the Asha platform for its low-end borderline smartphone devices. The Verge commented that this may be a recognition on the part of Nokia that they are unable to move Windows Phone into the bottom end of smartphone devices fast enough and may be "hedging their commitment" to the Windows Phone platform.[40] In the same month, Nokia announced its partnership with the world's largest cellular operator China Mobile to offer Nokia's new Windows-based phone, the Lumia 920, as Lumia 920T, an exclusive Chinese variant. The partnership was a bid by Nokia to connect with China Mobile's 700 million-person customer base.[41]

Following the second quarter of 2013, Nokia made an operating loss of €115m (£98.8m), with revenues falling 24% to €5.7 billion, despite sales figures for the Lumia exceeding those of BlackBerry's handsets during the same period. Over the nine-quarters prior to the second quarter of 2013, Nokia sustained €4.1 billion worth of operating losses. The company experienced particular problems in both China and the U.S.; in the former, Nokia's handset revenues are the lowest since 2002, while in the U.S., Francisco Jeronimo, analyst for research company IDC, stated: "Nokia continues to show no signs of recovery in the US market. High investments, high expectations, low results."[42] In July 2013, Nokia announced that Lumia sales were 7.4 million for the second quarter of the year – a record high.[43] While Nokia Lumia sales might have been a record high Windows Phone in general still lacked momentum and lacked global market share, but scored progressively better than other competing mobile platforms such as BlackBerry.[44]

Despite Nokia's falling concentration and commitment to the Windows Phone platform, Nokia dominated Windows Phone's market share representing 83.3% of all Windows Phones sold in June 2013,[45] and by October 2013 Nokia's Lumia line held over a 90% market share of all Windows Phones in circulation.[46] A part of the reason Nokia couldn't make profits was because their low priced Nokia Lumia 520 dominated the market while high end models barely sold.[47]

2013 to 2014: Acquisition of Nokia's mobile phone business

On 2 September 2013, Microsoft announced that it would acquire Nokia's mobile device business in a deal worth €3.79bn, along with another €1.65bn to license Nokia's portfolio of patents for 10 years; a deal totaling at over €5.4bn. Steve Ballmer considered the purchase to be a "bold step into the future" for both companies, primarily as a result of its recent collaboration. It was also part of Ballmer's long-term vision of transforming Microsoft into a 'devices and services' company. Pending regulatory approval, the acquisition was originally expected to close in early 2014.[48][49] In an interview with Helsingin Sanomat, former Nokia executive Anssi Vanjoki commented that the Microsoft deal was "inevitable" due to the "failed strategy" of Stephen Elop.[50]

In March 2014, it was announced that the acquisition of Nokia's mobile phone business would not be completed by the end of March as expected, but instead was delayed until April of that year due to problems with regulators in Asia.[51] The acquisition of Nokia's mobile phones business by Microsoft was closed on 25 April 2014 for "slightly more" than the originally stated €5.44 billion.[52] Nokia's mobile phone assets became a part of Microsoft Mobile, a new subsidiary of Microsoft based in Finland.[53][54]

While Microsoft licensed the Nokia brand under a 10-year agreement, Nokia agreed not to use its name on smartphones and will be subject to a non-compete clause preventing it from producing any mobile devices under the Nokia name through 31 December 2015. Microsoft acquired the Asha and Lumia brands as part of the deal, and are also licensing the Nokia brand from Nokia,[55] as well as the Nokia PureView and ClearBlack, Nokia Surge, Nokia Mural, and Symbian-related trademarks were acquired by Microsoft.[56][57] Further the deal included 8,500 design related patents being transferred by Nokia to Microsoft, and Microsoft will be licensed 30,000 "utility" patents by Nokia on a non-exclusive basis for 10 years.[58][59][60]

As part of the deal, a number of Nokia executives joined Microsoft. Stephen Elop became the head of Microsoft's devices team (which include products such as Xbox and Surface); Risto Siilasmaa replaced Elop as interim CEO, before the appointment of Rajeev Suri.[61][62][63][64]

On 17 July 2014, it was reported that a major round of layoffs, a total of over 18,000 across the entire company, would occur at Microsoft over the next year. The majority of this layoffs will be in relation to the integration of Nokia's former staff into Microsoft, in an effort to reduce redundancy. It was also reported that Microsoft had ended future development of Nokia's Asha, Series 40 and X lines in favor of focusing exclusively on Windows Phone.[65][66]

Shortly after the acquisition Microsoft discontinued Nokia's smartwatch prototype codenamed "Moonraker", but was ultimately dropped in favour for the Microsoft Band.[67]

2014 to present: As a division of Microsoft

Microsoft Lumia 535, the first Microsoft branded Lumia device

Even after the acquisition of Nokia's mobile device business by Microsoft, several Lumia devices were unveiled by Microsoft Mobile in September 2014 that still carried the Nokia name, including the Lumia 830 and Lumia 735;[68] In July 2014, it had been reported by evleaks that Microsoft was attempting to license the Nokia name in a co-branding scheme, which would have possibly seen future devices branded as "Nokia by Microsoft".[69][70][71] As a part of the change of ownership the social network pages have also been rebranded as Microsoft Lumia[72][73] rather than Microsoft Mobile to emphasize their focus on Windows Phone as opposed to other Nokia mobile phones while also changing their social network pages of Windows Phone to the new Microsoft Lumia branding,[74] to reflect this change Nokia Conversations has also been rebranded as Lumia Conversations,[75] and NokNok.tv to Lumia Conversations UK.[76] Though the rebranding has not been consistent as the Nokia Army (which launched in 2012)[77][78] has been renamed the Spartan Nation and the support site for legacy phones, accessories, as well as other Nokia branded devices and services Nokia Discussions has been renamed the Microsoft Mobile Community,[79] and all Nokia's mobile applications retained by Microsoft were rebranded as "Lumia".[80]

In December 2014 Microsoft discontinued the Nokia Sync service which uses Nokia's account service to synchronize contacts and general phone information in favour of other offerings such as Microsoft OneDrive which uses Microsoft accounts as part of the transition from Nokia accounts to Microsoft accounts.[81] Due to the discontinuation of Nokia accounts, Nokia Mail and Nokia Chat closed in March and offered migration services to Microsoft's Outlook.com and Skype until April 2015,[82] and Nokia accounts were closed on April 25, 2015.[83] The rebranding started in 2014 with Microsoft moving all nokia.com content to Microsoft.com, while all aspects of the Nokia Corporation not acquired by Microsoft were temporarily placed on the company.nokia.com website, the migration included legacy mobile telephone content dating back from Nokia's first devices and additional support software and Nokia services and communities, the migration officially started with the British Nokia site in September 2014.[84][85] Most of Nokia's social media sites were rebranded under the "Microsoft Lumia" brand as opposed to Microsoft Mobile.[86][87][88]

In September 2014, Microsoft announced Windows 10 operating system, a common platform for smartphones, tablets, laptops and Xbox. It will be made available for their Lumia line of smartphones.[89] Due to the position of Microsoft Lumia devices being first party hardware by Microsoft, Lumia handsets were the first to receive the Windows Insider preview.[90]

In October 2014, Microsoft announced that future Lumia devices would be branded with the Microsoft name and logo rather than Nokia.[91] In November 2014, Microsoft announced its first self branded phone, Microsoft Lumia 535.[92] In November 2014 The Lumia Beta Apps division launched the Lumia Cinemagraph Beta which migrated content from Nokia's website to Microsoft OneDrive and subsequently implemented this feature in Lumia Cinemagraph.[93][94] Previously cinemagraphs used to be synchronized via the Nokia Memories site, the change was made in relation to migrating all content from Nokia's sites to Microsoft's services.[95]

To compete in developing markets Microsoft launched various low- and mid-range devices such as the Microsoft Lumia 430 Dual SIM,[96][97] Microsoft Lumia 532, Microsoft Lumia 435, Microsoft Lumia 640, Microsoft Lumia 640 XL, and Microsoft Lumia 540 Dual SIM to boost Windows Phone sales and increase market share.[98][99] Low priced Lumia devices have proven to be a successful endeavor for Microsoft as despite not launching a flagship Lumia device they sold 10.5 million Lumia handsets in Q2 2015 as compared to 8.2 million during the same quarter in the prior year.[100] As a consequence of competing in the low price ranges the Microsoft Lumia 535 gained the same level of popularity as its predecessor the Nokia Lumia 520 citing high sales in key markets such as India and Brazil,[101] and that Microsoft would not concentrate on releasing a high end Microsoft Lumia device until the launch of the Windows 10 operating system.[102]

In Microsoft's Q3 fiscal quarter report Microsoft stated that their sales increased by 6.5% as compared to a year earlier due to the inclusion of Nokia's handset division,[103] selling a total of 8.6 million Lumia handsets (an 18% increase over the prior year), and 25.7 million non-Lumia handsets which has been steadily declining over the years, though compared to the earlier 3 quarters Q3 2015 was a massive decline in respect with preceding sales which is a common phenomenon after the increased sales that occurred during holiday seasons.[104] Despite increased sales over past quarters the overall costs of R&D, and other costs of revenue exceeded the sales by $4 million, and Microsoft made a loss of 12 cents on every mobile telephone the company sold before factoring in marketing, research and development, and other expenses.[105][106]

On June 3, 2015 Microsoft announced the new Nokia Series 30+ powered Nokia 105 and Nokia 105 Dual SIM devices named after a 2013 device which sold 80 million handsets worldwide, the Nokia 105 and Nokia 105 Dual SIM are primarily aimed at business and travelling users as well as first time mobile telephone owners and are marketed as "a back up device" for smartphone owners.[107][108]

As part of a brand-name licensing deal the Nokia Theatre L.A. Live, a 7,100 seat concert hall in Los Angeles was rebranded as the Microsoft Theatre, and as a part of this rebranding Microsoft would supply and install new AV equipment and renovate public spaces, and L.A. Live’s 40,000 square foot outdoor plaza will be known as Microsoft Square and Club Nokia, a 2,300 seat venue in in the Plaza, would also see a future rebranding scheme.[109][110]

Services

When Microsoft bought Nokia's devices and services division they inherited a number of services that largely overlapped with Microsoft's own services, since then they have gradually merged some with their own services, renamed some with "Lumia" branding,[111] and have discontinued some,[112] as well as sold the MixRadio service. Nokia accounts have been replaced by Microsoft accounts in all the services owned by Microsoft.[113] On Microsoft Lumia devices Microsoft Mobile offers various imaging applications that often connect to and work with Microsoft's online services.

On April 28, 2015 Microsoft opened the first Microsoft priority reseller store in the Indian city of Gurgaon, Haryana as a move to rebrand all their Nokia Stores worldwide. At the time Microsoft had 15,684 retail outlets and 324 Nokia Care centres. Besides selling Lumia and Nokia-branded feature phone handsets the Microsoft priority reseller stores would also offer Surface and Xbox devices as a move to make the stores more about Microsoft as opposed to solely selling Microsoft Mobile's telephone handsets, though not all outlets would get rebranded as in India of the 8,872 stores only 441 retail centres would get a total overhaul while others would simply get rebranded to "Microsoft Mobile Reseller Stores".[114][115]

Current services

DVLUP

Microsoft DVLUP (previously Nokia DVLUP) is a developer programme by Microsoft Mobile (originally Nokia)[116] that encourages developers to make Windows Phone Store and Windows Store (and formerly Nokia Asha, and Nokia X)[117][118] applications and rewards developers who update and create applications. The DVLUP platform exists to increase visibility and quality of the applications by its users and functions as a pilot programme which allows users to create, book and manage their own application's promotion and marketing.[119][120] Under Microsoft the Nokia Developer Ambassador program was abolished.[121] The service is currently available in over 192 markets.[122]

In April 2015 Microsoft updated the DVLUP programme a as part of the Microsoft Developer Network and made it mandatory for new and existing users to have a Microsoft account, and would migrated all past content, history, points, and data during this move and added single-sign in for MSDN users and gave the platform a visual facelift to make it more aligned with the MSDN and other Microsoft properties.[123] The new site was called the Windows Developer Rewards programme and has turned the site to resemble more like a game so that developers would have "more fun" while earning points.[124]

Lumia Beta Apps

Lumia Beta Apps (previously the Nokia Beta Labs)[125] facilitates beta applications being developed by Microsoft or select 3rd party developers for Lumia products. The applications are of reasonably good quality, but may have rough edges and occasional service breaks, not commercialized yet, not guaranteed to be published, not officially supported, under active development, free of charge, not be used for commercial purposes.

Applications may graduate to become commercial offerings, or they will be archived along with the lessons learnt based on user feedback. Microsoft collects feedback through UserVoice and has since launched several new applications such as Cinemagraph Beta and Gestures.[126] Originally the site was operated by Nokia but Microsoft moved the development to a more feedback-orientated design in August 2014 to allow more users to add their feedback rather than just Nokia-developers.[127] Microsoft has discontinued the Nokia Camera Beta trial and re-released the Beta app as "Lumia Camera Classic" while implementing the new features in the Lumia Camera app,[128] and has added OneDrive integration to Lumia Cinemagraph (formerly Nokia Cinemagraph) after first trialing it in the Lumia Beta Apps site.[129] On the 25th of February 2015 Join Conference (previously Nokia Conference) was made public for all Windows Phones but republished under the Microsoft Garage and reduced the number of markets it was available in.[130][131]

Lumia Conversations

Lumia Conversations (originally Nokia Conversations launched in 2008)[132] and Lumia Conversations UK (formerly NokNok.TV) are news blogs by Microsoft that deliver the latest information about Lumia phones, Windows Phone applications and corporate life at Microsoft while also offering news about other Microsoft services and Nokia branded feature phones.[133][134] The sites are also used to host videos of Microsoft Lumia related events such as the Mobile World Congress in Barcelona, Catalonia.[135] Lumia Conversations UK operates a podcast service known as The Nok where they discuss the latest news on Microsoft Lumia related topics and technologies, discuss the products in depth and review applications for Lumia handsets.[136]

Lumia imaging applications

Lumia imaging apps (earlier the Nokia imaging apps)[137][138] are a series of imaging applications formerly by Nokia[139] and now by Microsoft Mobile, which are bundled with its Lumia line of Windows Phone smartphones. Lumia imaging applications were originally based on technology from the Nokia acquisition of Scalado.[140][141] Some software e.g. the Lumia Cinemagraph app enables the creation of subtle animated GIFs (or Cinemagraphs) from images.[142][143]

With the launch of Windows 10 Mobile Microsoft would include the Lumia Camera application as a part of the system and would no longer become a Lumia exclusive application unlike the other imaging apps.[144][145]

Microsoft Data Gathering

Microsoft Data Gathering (previously Nokia Data Gathering) is an application designed for NGOs and charities originally launched on Symbian and Series 40 devices and launched for Windows Phone 7 in 2012. Microsoft Data Gathering enables organisations to create questionnaires that they can send over to fieldworkers via WiFi and mobile networks, the application has had several past successes such as in Brazil where the Nokia Data Gathering application was used by the Health Vigilance Foundation to track the spread of dengue fever.[146] The software was originally developed by the Instituto Nokia de Tecnologia a Brazilian research centre founded by Nokia.[147][148]

Microsoft Education Delivery

Microsoft Education Delivery (previously Nokia Education Delivery, and alternatively called Text2Teach) is a service operated by Microsoft (and earlier by Nokia) in developing countries to deliver education material over mobile telephones, and operates in countries like the Philippines where it's used in over 38,000 public schools and has been running for 10 years debuting on the Nokia 3310 device.[149][150]

Microsoft Math

Microsoft Math (alternatively called Nokia Mobile-Mathematics or Nokia Momaths on Nokia branded feature phones,[151] and not to be confused with Microsoft Mathematics a Windows desktop program) is a mathematics learning and practise program specifically for South African and Tanzanian secondary school students.[152][153][154] Microsoft has released a Windows Phone application based on the online service.[155] The server further allows users to to compare scores with other students, read mathematical theory and collaborate with others.[156]

Microsoft Mobile Devices Community

The Microsoft Mobile Devices Community (previously known as the Microsoft Mobile Community, Nokia Support Discussions, Nokia Discussions, and Ovi Support Discussions) is a discussion board where users can ask questions about Microsoft Mobile devices and services and contribute by giving insight and information. The website hosts information about Symbian (including non-Nokia Symbian devices by other OEMs), MeeGo, S30, S40, Asha and Lumia devices, and also serves as a forum for news and updates on Microsoft Mobile's online services and applications.[157]

On June 27, 2015 Microsoft would launch the Microsoft Mobile Devices Community by merging the existing Nokia fora with the Windows Phone Community and make it a collection of categories in the Microsoft Community. The ranks and points earned by users of the Microsoft Mobile Community would migrate as well as all the articles and discussions, discussions concerning "legacy Nokia-branded Microsoft devices" (Symbian, Maemo, MeeGo, S30, S30+, S40, Etc.) would also be migrated to the Microsoft Community, and the Mobile Devices Community would also offer a place for non-Lumia Windows-based devices.[158]

Microsoft Software Updater

Microsoft Software Updater (earlier Nokia Software Updater and Ovi Suite Software Updater) is a Windows[159][160] and OS X[161] (though the Mac version is only in Beta)[162] based application launched in 2007,[163] that enables customers to update and recover their mobile device firmware[164] of a S40, S60 or Lumia device from any Internet enabled access point. The full list of supported phones is available in the official site. The service was launched in beta in 2006,[165] and the Nokia Software Updater's beta phase ended at 25 August 2011, and started offering a similar service named Nokia Download!, a desktop application for downloading content to your mobile phone.[166] Nokia Software Updater 3.0.495 was released to consumers in 2011. After acquisition by Microsoft, the application was renamed to Microsoft Software Updater. The service can be used to restore the firmware on "bricked" phones which previously could only be done at local Nokia Care costumer service centres.[167]

Motion Data

File:Microsoft Motion Data.png
The SensorCore feature tracks all forms of activity.

Motion Data (previously the Nokia Motion Monitor)[168] is SensorCore based activity tracker included in Microsoft Lumia devices that collects data on a user's steps and physical location for usage in third party applications. Motion Data is included under settings in newer Microsoft Lumia devices and displays user information such as recent insights on physical activity in a timeline and can be organised for intensity and shows data averages for daily, weekly, and monthly activity.[169][170] Motion Data also maps the route where the device has been and lists the applications that have access to the Lumia SensorCore.[171][172]

Former services

Nokia Store

The Nokia Store (formerly the Ovi Store) was the application store for the Nokia Asha platform and the Nokia X platform; customers could download mobile games, applications, videos, images, and ringing tones to their Asha and X devices, the store also listed Symbian and MeeGo applications, though developers could no longer launch nor update them. In January 2015 Microsoft announced that they'll encourage developers to migrate their apps to the Opera Mobile Store and Microsoft will officially close down the Nokia Store on the 31st of March 2015.[173] Microsoft officially stopped accepting new applications to the Nokia Publish service and new registrations to the Nokia Publish and Nokia Developer websites since the 18th of February 2015,[174] and officially retired the Nokia Developer site on the 31st of March 2015 and encouraged developers to go to the MSDN, TechNet and Windows Developer sites (where Nokia Developer's content was migrated)[175] to develop applications for Windows Phone and Windows.[176] The Nokia Store was officially closed in 31 March 2015.[177]

Nokia Mail and Nokia Chat

Nokia Mail and Nokia Chat (earlier Nokia Messaging and Ovi Mail) was launched on 13 August 2008 as a beta release of "Nokia Email service", a push e-mail service, later incorporated into Nokia Messaging.[178] Nokia Messaging operated as a centralized, hosted service that acts as a proxy between the Messaging client and the user's e-mail server. The phone does not connect directly to the e-mail server, but instead sends e-mail credentials to Microsoft's servers.[179] Microsoft discontinued the service for Microsoft Lumia devices and advised its users to migrate to Microsoft Skype.[180] Microsoft officially discontinued the service alongside Nokia Mail on the 9th of March 2015 and Nokia accounts on April 19, 2015 in favour of Microsoft's own instant messaging service, Skype and Microsoft's own e-mailing service, Outlook.com.[181][182]

MixRadio

MixRadio (formerly Nokia MixRadio, Nokia Music Store, and OVI Music Store) is a music service that was launched as Nokia Ovi Store on 29 August 2007 by Nokia. MixRadio allows free streaming of playlists without any subscriptions or ads available in 31 countries, including the US, Brazil, India and China. Microsoft sold the service off to the LINE Corporation in 2015 and now operates as a subsidiary called MixRadio Ltd.[183][184]

JobLens and Internships Lens

File:Microsoft JobLenses.png
JobLens, Boston University JobLens and Internships Lens.

JobLens (previously Nokia JobLens), Boston University JobLens and Internships Lens are augmented reality applications, JobsLens was originally launched in 2013 and largely features the same user interface as the CityLens application, it uses the Here maps' LiveSight technology to visualise the possible employment options of the user, JobLens offers filters for specific jobs based on the user's preferences and jobs recommended by people in the user's social networks. JobLens gathers data from LinkedIn, Salary.com, and Zillow.[185][186] JobLens users may use Microsoft OneDrive to store their CVs on.[187]

Internships Lens is an augmented reality application developed by Microsoft Mobile (previously Nokia) in cooperation with Internships.com and works similar to JobLens, it also uses the Here Maps' LiveSight technology to augmentate possible employment information, unlike JobLens Internship Lens offers the ability to research employers through it. It has over 75,000 internships by over 40,000 but is largely limited to geography and offers mostly American information. The service doesn't function outside of the United States. Like the JobLens Internships Lens is powered by Nokia's HERE Maps service and can be launched from both the Microsoft Camera's lens feature and from the app launcher.[188] Despite most Here powered services being owned by Nokia, Microsoft got the JobLens and Internships Lens after the acquisition.

Microsoft announced that they'll retire the applications on June 1, 2015 from the Windows Phone Store.[189][190]

Phones

Microsoft will license the Nokia name under a 10-year agreement, the company will only be able to use it on feature phones specifically phones running the Series 30+[191] mobile operating systems based on MediaTek technology.[192][193][194] These changes resulted in future Lumia models being first-party hardware produced by Microsoft.[55][195]

Current Phone series

Lumia

Microsoft Lumia 535 and Microsoft Lumia 435, which run on the Windows Phone 8.1 platform.

The Lumia is a line of touchscreen smartphones and previously tablet computers, introduced in November 2011. All Lumia mobile telephones run on the Windows Phone operating system and the Nokia Lumia 2520 runs Windows RT. The only Lumia tablet Lumia 2520 was introduced in November 2013 and has been discontinued.[196] The Lumia is Microsoft's flagship phone portfolio.[197][198]

In October 2014, Microsoft officially announced that it would phase out the Nokia brand in its promotion and production of Lumia smartphones, and that future Lumia models will be branded solely with the name and logo of Microsoft.[199][200][201][202] In November 2014, Microsoft announced its first self branded phone, Microsoft Lumia 535.[92][203][204] Rebranding the Lumia line from "Nokia" to "Microsoft" did not affect sales though some critics believed that the change of branding might influence consumers' decisions due to the established brand of Nokia which has built up a reputation of durability while the Microsoft brand is relatively new in the consumer phone space.[205][206]

Windows 10 Preview

In February 2015 Microsoft used a number of third-generation Lumia devices, namely the Lumia 630 series, 730, and 830, as the launch devices for the official technical preview of Windows 10 Mobile. Later builds gradually added support for the remaining second, third, and fourth-generation models.[207]

Microsoft stated that most Lumia devices will be able to upgrade from Windows Phone 8.1 to Windows 10. In February 2015, Joe Belfiore stated that Microsoft was "working on" a version of 10 for low-end devices with 512 MB of RAM, specifically citing the Nokia Lumia 520—a model which at the time represented 24.5% of all Windows Phone devices sold, but reaffirmed that not all of its features would be supported on these devices.[208][209]

Nokia branded feature phones

The Nokia 130, which runs on the Series 30+ platform.

Microsoft uses Series 30+ platforms for its Nokia-branded feature phones. These devices exclusively have T9 keypads and are all Candybar shaped. These devices are aimed at first-time mobile phone users.[210] After superseding phones running other platforms with Windows Phone platform, Microsoft continues to produce Series 30+ based feature phones, the first addition being the Nokia 130.[211][212] The Nokia 130 doesn't connect to the internet, which means no Bing, Outlook, or other apps, though it does offer basic feature phone applications such as a flashlight, FM radio, USB charging, and a playback for video stored on microSD cards up to 32GB, and Bluetooth and USB for sharing content between devices. While the Nokia 130 does not have any internet access, the Nokia 215 released in 2014 allows users to browse the internet with Bing and MSN Weather and came pre-installed with Opera Mini.[213]

In June 2015 Microsoft further expanded the line of Nokia-branded feature phones with the Nokia 105 aimed specifically at developing nations, and named after an earlier model with the same target audience,[214] and is marketed towards present smartphone owners as well as Microsoft stated that it's "perfect for those looking to own their first mobile phone or for those needing a reliable back-up phone for travel and fun."[215] Due to it not fitting in the general Windows 10 strategy it was criticised for running the Series 30+ platform and lacking smartphone features.[216]

In Q2 2015 feature phone sales declined year-over-year selling a total of 40 million with a total revenue of $2.28 billion, and a gross margin of $330 million (14%) being significantly lower than the previous years due to a global decline in the demand for feature phones in favour of smartphones.[217]

Former Phone series

Nokia X

The Nokia X

A media report revealed in mid-September 2013 that Nokia tested the Android operating system on both its Lumia and Asha hardware.[218] However, a new report on 11 December 2013 showed the Asha-like device, codenamed 'Normandy' for the first time, stating that despite the finalisation of the acquisition, development of the device is continuing.[219] The Nokia X family was unveiled at Mobile World Congress in February 2014 in Barcelona, Spain. These devices, which are aimed towards emerging markets, run a modified version of Android known as Nokia X Software Platform, which is aligned towards Microsoft services and does not use Google Play Store. In a company memo released in July 2014, it was announced that as part of cutbacks, Microsoft would end the Asha, Series 40, and X range entirely, in favor of solely producing and encouraging the use of Windows Phone products.[66]

Asha

Nokia Asha 501

The Asha series contain feature phones and low-end smartphones, mainly targeted at emerging markets. It is a mixture of full-touchscreen, "touch and type", QWERTY, and traditional T9-keypad devices. Originally the Asha devices ran on Nokia's veteran operating system Series 40. Nokia later created the Asha platform as a result of their acquisition of Smarterphone. The Asha 501 in May 2013 was the first device running the new OS, and all new Ashas since are powered by the new Asha platform.[220] During the July 2014 job cuts and restructuring at Microsoft, these device lines were moved to "maintenance mode", and will be discontinued alongside Nokia X and Series 40[221] in favour of solely producing Windows Phone products .[66]

Series 40

Nokia 6300

Series 40, often shortened as S40, is a software platform and application user interface (UI) software on Nokia's broad range of mid-tier feature phones, as well as on some of the Vertu line of luxury phones. It was one of the world's most widely used mobile phone platforms and found in hundreds of millions of devices.[222] Nokia announced on 25 January 2012 that the company has sold over 1.5 billion Series 40 devices.[223] S40 has more features than the Series 30 platform, which is more basic. The platform is not used for smartphones, in which Nokia primarily used Windows Phone, and up until 2012 Symbian. However, in 2012 and 2013, several Series 40 phones from the Asha line, such as the 308, 309 and 311, had been advertised as "smartphones" although they do not actually supported smartphone features like multitasking or a fully fledged HTML browser.[224] During July 2014, it was announced that Microsoft would end the Asha, Series 40, and X range entirely, in favor of solely producing and encouraging the use of Windows Phone products.[66]

Series 30

Nokia 100

Series 30, often shortened as S30, software platform is an application user interface created by Nokia for its entry level mobile devices. S30 phones are capable of running Java apps.[225]

Despite being similarly named, Series 30+ is an entirely unrelated platform, licensed from MediaTek and used on later Nokia-branded feature phones made by Microsoft; unlike S30, it does not support Java apps.

Microsoft no longer uses S30 for its Nokia-branded mobile devices. Microsoft uses S30+ solely for these devices.[226]

Mobile accessories

Besides phones Microsoft Mobile also produces mobile telephone accessories such as the Bluetooth enabled Treasure Tags. In newer devices Microsoft has bundled the Swedish company Coloud's headsets as opposed to first party hardware.[227] Late 2014 Microsoft also launched a portable battery charger called Microsoft Portable Power.[228] Among its successors to the Microsoft Portable Power Microsoft later launched the Microsoft Portable Dual Chargers and comes in three variants.[229][230]

Treasure Tag

Treasure Tag (previously Nokia Treasure Tag) originally manufactured by Nokia in 2014 is an NFC and Bluetooth enabled keychain companion device for Lumia devices, it is available in blue, yellow, white and black and has an accompanied application in the Windows Phone Store to connect it with a Lumia device, if the Treasure Tag is separated from the Lumia device the application will prompt up a map (which uses the Nokia HERE maps as opposed to the built in Microsoft Bing Maps) to help locate where the device was last connected. Every Lumia device may have up to 4 different Treasure Tags connected, and Nokia revealed that third party developers on Android and iOS can create applications that work with Treasure Tag.[231][232]

Treasure Tag Mini (originally the Nokia Treasure Tag Mini) was launched by Microsoft in 2014 as a successor to the original Nokia Treasure Tag, it added support for iOS and Android (including Nokia X devices). Unlike the original treasure tag, the Treasure Tag Mini is only available in red and white, its battery lasts less on standby time, lacks NFC capabilities, and has no notification tones.[233][234]

Mobile video games

Microsoft Mobile develops a few video games for Microsoft Lumia handsets, the general trend in these games is saving the environment.

  • Modern Mayor (previously Nokia Modern Mayor) is a Sim City-like game where the player is placed as a mayor of a dystopian city and has to reconstruct and improve the city's environment. The game is designed to raise awareness on pollution and in-app purchases go to real life charities.[235]
  • Climate Mission (previously Nokia Climate Mission) and Climate Mission 3D (previously Nokia Climate Mission 3D) are mobile games designed to educate the player on reducing their carbon footprint, the game both have three basic levels: ants; trees; and icebergs and each category contains twenty different levels.[236][237]

Corporate affairs

Corporate governance

When Nokia's devices and services' group entered Microsoft's workforce former Nokia CEO Stephen Elop became the new head of Microsoft Devices (which includes other Microsoft hardware products such as the Surface and Xbox), Elop joined with among other Nokia executives Jo Harlow (smart devices), Juha Putkiranta (operations), Timo Toikkanen (feature phones), and Chris Weber (sales and marketing) who retained similar positions at Microsoft, Microsoft Devices absorbed most of Nokia's groups including the hardware teams and studios while software teams were merged with Microsoft's respective software teams.[238] The transition worked without much complications as Elop had previously reorganised Nokia's structure to be similar to Microsoft's.[239]

Many former Nokia executives have joined Microsoft's various other projects at Microsoft, an example being Pasi Saarikko who became Principal HW Engineering Manager at the Microsoft HoloLens project.[240]

On June 17 as part of a reorganisation Microsoft announced that former Nokia executives Stephen Elop,[241] and Jo Harlow would be leaving the company.[242] As part of the structural reorganisation of Microsoft the Devices and Studios group was merged with the Operating Systems group to form the new Windows and Devices group which was headed by Terry Myerson.[243] Other than Microsoft Lumia this new engineering group composes various Microsoft hardware divisions including Surface, Band, HoloLens, and Xbox as well as the software of the Windows operating system.[244]

Headquarters

Microsoft Talo - Aerial view

The Microsoft Talo is the head office building of Microsoft Mobile (formerly part of the Nokia Corporation), located in Keilaniemi, Espoo, just outside Helsinki, the capital of Finland.

The building was previously named The Nokia House. The two most southern parts of the building were built in the early 1990s and the third most northern part was built in 2000. Around 5000 employees work in the premises.

On December 2012, Nokia announced that it has sold its head office building to Finland-based Exilion for €170 million and leasing it on a long term basis.[245]

After the completion of Microsoft's acquisition of Nokia's device business in April 2014, the building received its new name: Microsoft Talo. [246][247]

See also

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