Wikipedia:Abuse response/67.52.216.5

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67.52.216.5 (talk · contribs · deleted contribs · filter log · WHOIS · RDNS · RBLs · http · block user · block log) Procedural report. The talk page says that in the event of vandalism, the IPs owner should be notified. I've blocked the IP for six months, hence the report. PeterSymonds | talk 20:10, 13 May 2008 (UTC)[reply]

Accepted for ISP contact by GO-PCHS-NJROTC (talk) 23:58, 17 May 2008 (UTC)[reply]

Contact made

The following message was sent to abuse AT rr DOT com on 05/17/2008:

At least one of your customers has been using your network to harass the Wikimedia Foundation and its users by vandalizing pages at http://en.wikipedia.org. Below is a log of the abuse, also found at http://en.wikipedia.org/wiki/Special:Contributions/67.52.216.5. Not all edits made by the particular IP were vandalism, but all of those listed below are indeed vandalism.

Log of 67.52.216.5 GMT -5:00 2008-05-13T16:01:13 (hist) (diff) Nintendo DS Browser‎ (→Features) 2008-05-13T14:10:47 (hist) (diff) Fajita‎ (→References) 2008-05-13T11:33:54 (hist) (diff) TenderCrisp‎ (→Variants) 2008-05-13T10:15:08 (hist) (diff) Nicole Brown Simpson‎ (→Murder) 2008-02-12T18:00:35 (hist) (diff) Science‎ 2008-02-12T16:26:51 (hist) (diff) Hamburger‎ (→Serving style) 2008-02-12T16:25:58 (hist) (diff) Hamburger‎ (→Serving style) 2008-02-12T15:46:36 (hist) (diff) Talk:The Real McCoy‎ 2008-02-11T13:35:43 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T13:33:51 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T13:27:26 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T11:57:16 (hist) (diff) Government of Denmark‎ (→Cabinet Government) 2008-02-08T13:58:23 (hist) (diff) Scottish art‎ 2008-02-08T09:56:23 (hist) (diff) Apathy‎ (→References) 2008-01-07T16:42:05 (hist) (diff) Jupiter‎ (→Structure) 2008-01-07T13:46:59 (hist) (diff) Music of Costa Rica‎ (→Metal Scene) 2008-01-07T13:08:19 (hist) (diff) Dragon‎ 2008-01-07T12:03:59 (hist) (diff) Shawnee Mission School District‎ (→Shawnee Mission East High School) 2008-01-04T12:16:24 (hist) (diff) Pacman frog‎ (→Lifespan) 2008-01-04T12:15:42 (hist) (diff) Pacman frog‎ (→Diet) 2008-01-04T12:14:37 (hist) (diff) Pacman frog‎ (→Size) 2008-01-04T12:14:11 (hist) (diff) Corn Snake‎ (→Habits) 2008-01-04T12:13:01 (hist) (diff) Corn Snake‎ (→Taxonomy) 2008-01-04T12:09:56 (hist) (diff) Kansas‎ (→Landmarks)

GO-PCHS-NJROTC (talk) 00:14, 18 May 2008 (UTC)[reply]

Attempting Contact Again

Since a reasonable time has passed since a report was sent to the responsible organization, I'm going to send another one to notify them of this network abuse. Sent an email to abuse@rr.com. Netalarm 22:18, 5 August 2009 (UTC)[reply]

Response

        ==DO NOT REPLY DIRECTLY TO THIS MESSAGE==
==ROAD RUNNER WILL NOT SEE ANY REPLY SENT TO THIS MESSAGE==

This is an automatic reply to confirm that your message has been received by Road Runner Security (abuse@rr.com) describing an incident of alleged service abuse. You will only receive this message once per day.

All complaints regarding Earthlink High Speed Users (*.mindspring.com) should be directed to abuse@abuse.earthlink.net - Road Runner DOES NOT handle abuse issues dealing with Earthlink customers.

If you are a Road Runner subscriber, writing to complain about spam sent *TO* your Road Runner account, please visit http://security.rr.com/help.htm

If your message contains obscenities, abusive, or threatening language *
directed at our abuse staff, it will be discarded without further action.*
Please remember that the people who read complaints at this address are *
working to assist you with addressing your issue - RR Security *

If you sent your message to an address other than abuse/security/fraud@rr.com or childporncomplaints@rr.com, please be aware that your message was automatically forwarded to our centralized location at the address abuse@rr.com. You may wish to use abuse@rr.com, security@rr.com, fraud@rr.com or childporncomplaints@rr.com for all future issues.

Road Runner is dedicated to ensuring that its service is used in a manner that is consistent with the policies set forth in its Terms of Service Agreement and Acceptable Use Policy, a copy of which can be found at http://security.rr.com. Road Runner takes all reported abuse complaints seriously, and will handle them in accordance with the above policies in a timely and efficient manner. Should we require further information regarding your complaint, we will contact you.

Please note, although it is not always possible for us to provide a direct human response to your complaint, we do investigate *all* complaints. As such, please do not interpret a lack of response as a lack of action taken. If we find that a customer is in violation of our policies, we will take the necessary action to stop the activity in question.

Thank you for taking the time to contact Road Runner.

Closing case. Email received indicates that RR will investigate and take action as deemed appropriate. Netalarm 22:20, 5 August 2009 (UTC)[reply]